How It Works
Start with a photo or a written description, review the artwork, then choose an available print and check its mockup before ordering.
Start with a Photo or Description
Choose Use a photo and select a clear reference image, or choose Describe it and write what you want the artwork to show.
- Photo files: JPEG, PNG, WebP, HEIC, and HEIF
- For a photo, the short edge must be at least 512 pixels
- Choose a curated art style
- Use Describe it to begin with words
Preview Your Design
Review the painted result. You can regenerate or try another style, then confirm the image when you are ready to continue.
- Photo artwork may differ from the reference
- Faces, fur, and markings are kept recognisable where possible
- Review the full image before ordering
Select Canvas or Framed Piece
Choose an available product and size, then review the print mockup.
- Gallery-wrapped canvas (1.25" depth)
- Framed canvas (black, white, or natural wood)
- Multiple size options available
- See realistic mockup before ordering
Checkout & Receive
Complete checkout for the print you selected. Processing and shipping estimates appear with the order details.
- Secure payment processing
- 2-3 business days processing
- 3-7 business days shipping
- Tracking information provided
Order stages and timing
These are the estimates currently shown by CanvasGenie. Timing can vary.
| Stage | What happens | Time estimate |
|---|---|---|
| Production | The print is prepared by CanvasGenie’s print partner, Printful. | 2-3 business days |
| Transit | The order travels to the delivery address. | 3-7 business days |
Production and transit are separate estimates, not a guaranteed delivery date. See the shipping and returns page for details.
What you can choose
Before confirmation
Write and revise your prompt, choose an image ratio, and generate another result before confirming.
For your print
Choose an available product and size, and select a frame option where offered. Review the mockup before checkout.
What to expect
Generated results vary. There is no pixel-level editing, and the confirmed image is the image sent to print.
After confirmation
The confirmed image cannot be edited in the creation flow. Review it and the mockup before placing your order.
Common questions
Before confirming, you can revise the prompt and generate another result. After confirmation, the creation flow does not let you edit the image. Review the confirmed image and mockup before checkout.
CanvasGenie estimates production at 2-3 business days and transit at 3-7 business days. These are estimates, not guarantees. See the shipping and returns page for details.